With all the talk of Taxify recently, you might have considered signing up to their service but you might also wonder about the implications when it comes to your car insurance and who would pay in the event of an accident.
Sometimes accidents happen and you wouldn’t want to be going forth and back waiting for an insurance company to pay you for damages or items loss so it’s always good to know that you are protected against medical treatment costs and lost earning opportunities.
Few days ago, a young man at my work place who was riding with Taxify car was involved in a car accident last Friday night when the Taxify driver hit another car which resulted in the customer having some minor wounds and his iphone 8 damaged in the process.
According to the young man known as Sammy, he requested the ride to his house Friday around 12:45am and sat at the back seat of the car chatting on his phone and after the Dzorwulu traffic light, something prompted him to lift his head when he saw that the Taxify car was just few seconds heading to hit a packed KIA at top speed.
He quickly had to alert the driver who may have been dosing to stir the car to another direction which resulted in the car hitting the pavement, damaging the car badly.
Sammy then went to the hospital for check up and made a report to the Airport police station for a medical report and to write a statement, he also made a report of the accident to Taxify. According to Sammy, he paid over 600 cedis for an x ray and facial scan because Taxify told him via a customer care personnel that Taxify Ghana has no insurance policy.
With this, Taxify is saying they are not going to replace the damaged phone and pay the hospital bills for their customer who had an accident due to the negligence of the Taxify driver and the question is what if Sammy had died in the accident?
This is a wakeup call to Taxify Ghana to make amends and make sure their customers are served with care and also attach some importance to insurance for their customers. Even though Taxify few months ago claimed they are rolling out a safety feature for its mobile application in a bid to ensure the safety of its drivers after many of their drivers had expressed a number of concerns about their safety when providing transport services on behalf of Taxify, the company still doesn’t have any insurance package for their customers.
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